Privacy policy

PRIVACY NOTICE

JP & VC SPIRIT CO SA DE CV

Welcome to the Privacy Notice for users of the Flor Alteña website. This document establishes who collects personal data, what data is collected and the purpose for which it is requested when browsing the website.

This Privacy Notice complies with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter the “Law”), its Regulations and other applicable provisions in Mexico.

JP & VC SPIRIT CO SA DE CV, hereinafter “the company” with address at Camichines #50, colonia El Canuto, borough of Santa Fe, municipality of Zapotlanejo, Jalisco, and internet portal www.floralteña.com, is responsible for the use and protection of the user's personal data, and in this regard informs the following:

What is personal data?

According to the Law, personal data consists of any information concerning an identified or identifiable natural person.

What personal data do we collect?

The company may collect and process the following categories of personal data:

Identification data; (name, address, date of birth, age range, sex)
Contact data; (address, phone number, email)
Browsing data, devices and geolocation;
Personal data that we collect automatically; and/or (information about your device, browser, IP address)
Personal data that we collect from third parties. (Information that is publicly available)

The company does not process or request sensitive personal data.

What is the purpose for which the user's personal data is collected?

Technical maintenance: The data will be used to diagnose and resolve problems with the service or technology reported by our users, these problems may be related to IP addresses.

Communication and Marketing: The company may use the user's personal data to send communications and/or marketing through the channels that were provided by the user. Information relevant to the user may also be sent to the user according to their preferences.

Customer Service: The company may use the user's personal data to provide the specific services requested by you, as well as process any orders that have been placed, to address queries, and matters related to your account.

Data Analysis: The data may be used for data analysis such as evaluating trends among our consumers and opinions about our products, measuring the impact and effectiveness of our marketing campaigns and promotions, as well as analyzing the number and types of visitors to our websites, buyers of our products and/or users of our applications.

Advertising: We implement advertising strategies with the information we collect or generate automatically, this allows the company to present you with more relevant and appropriate advertising, whether on our websites, applications or on third-party websites, including social media platforms. In addition, we apply automated techniques and technologies to infer or generate additional information about the user, such as analyzing or predicting their preferences or interests.

Authenticity and access control: Personal data may be used to validate your access to our websites or applications, as well as to decide what content to provide you or whether you should access certain content. This includes verifying data, such as age or location, to ensure that you meet the legal age to make purchases in the jurisdiction in which you are located. We also use your personal data to confirm your identity when responding to any request related to the exercise of your rights under applicable law.

How to contact us?

If you wish to contact us to learn more about this Privacy Notice and its scope, please contact the following email address; hola@casacamacho.com

This Privacy Notice was made in January 2024.

The company undertakes to notify the user when the Privacy Notice has been substantially modified through a notification window on our website.